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  • Financial Express

MSME Champions Portal: How MSMEs can register their complaints on govt’s grievance redressal portal

MSME Complaint, Grievance Portals: To address grievances or complaints of MSMEs related to delayed payments, schemes of MSME ministry, public procurement, Khadi and Village Industries Commission (KVIC), Coir Board, NSIC, Udyam registration, testing center, and other areas, Prime Minister Narendra Modi had launched a single-window grievance redressal portal Champions on June 1, 2020, post pandemic.

Based on a hub-and-spoke model, the portal operates a Central Control Room and 69 State Control Rooms to resolve MSMEs complaints. The portal directs grievances according to the nature or type of complaint to the respective branch/bureau/office heads in the MSME Ministry to attend to them within three days, according to the details available on the portal.

Read more at Financial Express

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